ServiceSource In The News
June 23, 2016 | 9am PDT |
IT Business Edge
Adaptability: The Key to Digital Transformation
Data and infrastructure are only the basic underpinnings of what should become a top-to-bottom revamp toward adaptability, according to ServiceSource CEO Chris Carrington. In the age of “Digital Darwinism,” change will affect the most critical customer and revenue relationships, which means the enterprise needs to maintain flexibility not just in infrastructure but in people and processes as well.
May 31, 2016 | 12pm PDT |
The Business Journals
How to Fix your Failing Customer Success Team
"Customer success" is a phenomenon that is taking business-to-business organizations by storm. And for good reason: As organizations shift their solutions to better meet new customer expectations around value and business outcomes, delivering extraordinary customer experiences is mission critical.
March 22, 2016 | 2am PDT |
ServiceSource Celebrates Grand Opening of New Philippine Office