Author: Crishel Bonfante
Showing Our Local Communities Some Love

Showing Our Local Communities Some Love

Crishel Bonfante

At ServiceSource, one of our three core values is ‘Doing the Right Thing.’ In the same way we always ‘Do the Right Thing’ for our customers, we believe it’s incredibly important to give back to the communities in which we work and live. In the spirit of the holiday season. [Read More]


[Infographic] Cross-Selling to Your Customer’s Heart

[Infographic] Cross-Selling to Your Customer’s Heart

Crishel Bonfante

While acquiring new customers is important to your company’s growth, maximizing revenue from your existing customer base is key to long-term profitability. Upselling and cross-selling are classic sales techniques that, if executed correctly, can drive revenue and increase customer lifetime value. Included is a Roadmap for implementing upselling and cross-selling The post [Infographic] Cross-Selling to Your Customer’s Heart appeared first on SourceTalk. [Read More]


[Infographic] Create Customers for Life

[Infographic] Create Customers for Life

Crishel Bonfante

Want to learn more about implementing Customer Lifecycle Management in your business? Download the free 20-page eBook now by clicking here. Follow us on Twitter @ServiceSource and join the customers for life conversation using #Customers4Life. The post [Infographic] Create Customers for Life appeared first on SourceTalk. [Read More]


The Modern C-Level Executive: Wearing Many Hats

The Modern C-Level Executive: Wearing Many Hats

Crishel Bonfante

The cloud-economy is placing new demands on how companies manage their business.  Today, the pace of business has moved at lightning-fast speed, requiring the rapid agility to launch new products, initiate marketing campaigns, or target adjacent marketplaces.  To achieve these goals, companies have integrated their people, processes and technologies – The post The Modern C-Level Executive: Wearing Many Hats appeared first on SourceTalk. [Read More]


10 Questions You Need to Ask Before Transitioning to a Subscription-Based Model [Infographic]

10 Questions You Need to Ask Before Transitioning to a Subscription-Based Model [Infographic]

Crishel Bonfante

Thinking about transitioning to a subscription-based business model? Here are 10 initial questions to ask in preparation for a new recurring revenue business. Click image to enlarge. Download our recorded webcast with Aria Systems to further examine the approaches to take for ultimate recurring revenue success by clicking here. The post 10 Questions You Need to Ask Before Transitioning to a Subscription-Based Model [Infographic] appeared first on SourceTalk. [Read More]


The Four Secrets to Customer Loyalty for Industrial Systems Businesses

The Four Secrets to Customer Loyalty for Industrial Systems Businesses

Crishel Bonfante

According to the White House Office of Consumer Affairs, loyal customers are worth up to 10x more than their initial purchase. Similarly, a 10% increase in customer retention results in a 30% increase in company value (Bain & Company). For companies within established industries that experience single digit growth rates, The post The Four Secrets to Customer Loyalty for Industrial Systems Businesses appeared first on SourceTalk. [Read More]


4 Reasons to Work in San Francisco’s Cloud Corridor

4 Reasons to Work in San Francisco’s Cloud Corridor

Crishel Bonfante

Tennessee Williams once said, “There are three cities in the United States – New York, New Orleans and San Francisco – everywhere else is Cleveland.” No offense to Cleveland, but being a native New Yorker who went to college in New Orleans and now a recent San Francisco transplant, The post 4 Reasons to Work in San Francisco’s Cloud Corridor appeared first on SourceTalk. [Read More]